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Utilities and Manuals
Reporters Transcription Center makes available for your use several user tools.
You can download these tools and an RTC Representative can assist you in installing and using
the tools. Please call the RTC Help Desk at 888-813-9498 for assistance.
Available Utilities:
Sten Shuttle
Document download utility.
Sten Remote
Digital recorder voice file upload utility.
Sten Printer
Auto print utility.
Word Viewer
Enables you to view XML documents.
Express Scribe For use in listening to
telephone dictation files.
File Retriever
File download utility.
E-Signature
PC-based e-signature application.
Available Manuals and Instructions:
Sten Shuttle instructions
Sten Shuttle download instructions.
Sten Remote instructions
Uploading handheld recorder digital voice files via Sten Remote.
Job Status from Web Page Access
Accessing the status of jobs from the web page.
Job Search from Web Page Access
Finding jobs by job number or patient name from the web page.
Better Dictation
Tips for improving dictation.
RTC Newsletters:
January, 2008
Courier Reports; Microsoft Word Tips - Changing the startup directory and Saving and closing multiple files.
December, 2007
RTC Referral Reward Program; The Web 2007...Use It to Your Advantage
November, 2007
RTC's Service Area; RTC Attends NCCHC Conference; Welcome New Staff; MS Word Tips - Keyboard Shortcuts
October, 2007
Renaming MS Word files;The Book of Style
September, 2007
Advanced Job Search; MS Word Tip - Markup.
July, 2007
NYHIMA Annual Conference; Find Help on Our Web Page; MS Word Tip - Headers.
June, 2007
Newsletters on the Web; Welcome New Customer - Maine DDS/ERE; Listening to Voice Files.
May, 2007
Improving Document Accuracy - Tips for Improving Dictation.
April, 2007
Digital Recorder Upload - Obtaining Job Numbers.
March, 2007
Tracking Dictation; Improving Communication.
February, 2007
About RTC; Patient Lists; Did I Get All My Jobs Back? (Tracking your dictation and transcription)
January, 2007
Help Desk; Patient Lists; Need to Find a Job? (How to find and re-download a transcribed report.)
Please call our Help Desk at 888-813-9498 if you need assistance
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